Shipping Policy
A legal disclaimer
The information provided on this page is for general use and transparency. It does not constitute a binding agreement or legal advice. Shipping timelines and services may vary depending on location, order volume, and production times.
Etherea operates as a print-on-demand brand, meaning each piece is made especially for you. This process helps us stay true to our mission of reducing overproduction and waste.
Shipping Policy - the basics
This policy explains how and when your Etherea order is processed, shipped, and delivered. Our goal is to ensure your order reaches you safely and efficiently, while maintaining the quality and care behind every product we create.
PROCESSING TIME
Each item is made to order. Please allow 2–5 business days for your order to be processed and prepared before shipping. During high-volume periods (such as new launches or holidays), processing times may extend slightly.
ESTIMATED DELIVERY TIMES
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U.S. Orders: 5–10 business days after fulfillment
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International Orders: 10–20 business days after fulfillment
Shipping times are estimates and may vary depending on your location and courier availability.
SHIPPING COSTS
Shipping fees are calculated at checkout and vary based on destination and delivery method. You’ll see the total before completing your order.
ORDER TRACKING
Once your order has been shipped, you’ll receive an email confirmation with a tracking number so you can monitor your package’s journey.
DELAYS + LOST PACKAGES
While we work with reliable carriers, occasional delays can occur due to weather, customs, or unforeseen circumstances. Etherea is not responsible for lost or stolen packages once marked as delivered by the carrier, but we’ll always do our best to help resolve any issues.
INTERNATIONAL SHIPPING
Customs fees or import duties may apply depending on your country’s regulations. These costs are the responsibility of the customer.
If you have any questions about shipping or need assistance with your order, contact us at: support@shopetherea.com